Carrier Support

FirstEnroll is invested in clarifying the complexities of health product administration, allowing carriers access to quality, vetted agents. We're a licensed Third-Party Administrator (TPA) that provides TPA benefits that go beyond just billing. We offer a comprehensive suite of services designed to support the acceleration of product launches and streamline market entry strategies, all on our integrated, data-driven distribution platform.

Services Tailored to Your Needs

Simplify Enrollment & Billing

We support agents in enrolling members and handle all billing administration with precision and efficiency, allowing you to focus on delivering excellent service.

Optimize with Configurable Solutions

Enhance your market strategy with flexible, carrier-aligned solutions built to support a wide range of member needs and distribution models.

Ensure Quality Through Agent Vetting

Maintain the highest standards with our quality monitoring services, guaranteeing a seamless experience.

Increase Distribution & Access

Expand your reach and connect with more of the right consumers through a strategic distribution network, built to deliver your solutions efficiently.

Leverage Empowered and Supported Agents

FirstEnroll gives agents the guidance and tools they need to confidently support their clients every step of the way.*

Third Party Administration (TPA)
Solutions for Carriers | FirstEnroll

As a leading Third Party Administrator (TPA) in the industry, FirstEnroll connects each carrier with a nationwide network of active agents. Born from an agency background, we've engineered our TPA services to do more than just simplify billing, we also offer a host of post enrollment services.*

Unlock Your Market Potential

FirstEnroll bridges the gap between carriers and a network of licensed and registered insurance agents across the nation. Our third-party administrator platform doesn't just connect, it empowers, serving as a central hub where carriers and agents thrive together. By partnering with FirstEnroll, carriers gain immediate access to an established distribution network, eliminating the complexity of building and managing agent relationships independently.

Our agent network stands apart because we've been in their shoes. These thoroughly vetted, licensed professionals undergo continuous access to guidance materials and performance monitoring, supported by our "Built for Agents, By Agents" approach. This ensures carriers can confidently expand their market presence while maintaining brand integrity and service quality.

Third Party Administrator Solutions That Drive Results

Commission Advancing

The FirstEnroll platform provides commission advancing because when an agent’s business grows, so does their ability to serve more individuals and families. Our programs give agents early access to earned revenue which allows them to reinvest in tools, outreach and support systems that improve the member experience. This helps them to build a stronger, more responsive business without waiting on delayed payments.

Smart Enrollment Management

A trusted network of independent agencies manages the enrollment process, providing personalized support and guidance to members from quote to coverage. Once enrollment is complete, FirstEnroll takes over with a sophisticated platform that ensures seamless billing administration across multiple products and plans. We handle billing, reconciliation, reporting, compliance, and quality control, so carriers can focus on growth while we take care of the details.

Intelligent Billing

We've simplified the billing cycle from premium collection to reconciliation. Our automated systems do the heavy lifting, maintaining accurate records, processing payments for premiums, and providing transparent financial reporting. The result? Efficient billing management that reduces overhead and ensures your finances remain clear and precise.

Quality Monitoring That Protects Your Brand

Experience has taught us that quality isn't just about numbers, it's about reputation. Our monitoring system tracks agent performance, ensures compliance with carrier licensing requirements, and continuously optimizes your distribution channel. With regular performance reviews and continuous access to guidance materials, we help maintain the high standards that reflect the value of your brand.

Agent Support and Guidance Resources

Our support team doesn't just assist, they elevate. We provide continuous access to guidance materials to agents, support their ability to represent your brand with confidence. From initial product guidance to continuing education, we build and maintain a network of knowledgeable agents who are equipped to serve your members.

Quality Assurance and Performance

Agent Performance Tools That Deliver Results

We believe in empowering agents, not just monitoring them. Our sophisticated tracking systems go beyond basic metrics to provide a complete picture of agent performance. Drawing from our agency experience, we focus on what truly matters: application accuracy, customer satisfaction, and retention rates. Through regular performance reviews and access to ongoing guidance, we help good agents become great, and great agents become exceptional.

Retention Rate Optimization

Numbers tell stories, and we help you read them. Our detailed retention reporting breaks down performance by product and state, turning data into actionable insights. But we don't stop at reporting, we help identify trends and implement proven strategies to maximize customer satisfaction

Risk Management

Trust is earned, and we earn it daily. Our risk management approach starts with thorough agent vetting and extends through every aspect of our partnership. We maintain strict quality control measures and proactive compliance monitoring, ensuring your interests are protected. Because when it comes to risk and liability management, an ounce of prevention is worth a pound of cure.

Carrier Partnership Benefits

Market Expansion That Works

With a growing network of active independent agents connecting you to untapped opportunities nationwide, we preclude the overhead associated with traditional distribution models.

Whether you're focusing on specific regions or expanding into new segments, our platform helps you scale efficiently while maintaining the service and quality your members deserve. Together, we make it easier to reach and support more individuals and families, wherever they are.

Administrative Efficiency

Running an insurance company shouldn't mean drowning in paperwork. Our established systems and processes slash through red tape, dramatically reducing operational costs and complexity.

By handling the administrative heavy-lifting, we free you to focus on what matters most - serving your members. The result? A smoother operation that enhances both efficiency and the member experience.

Implementation Process

We've transformed the complex into the comprehensible.
Our structured implementation process ensures a smooth transition from day one.

1

Initial Consultation

We collaborate on our respective objectives, crafting a customized implementation strategy that aligns with your goals. Because one size never fits all.

2

Technical Integration

We ensure your existing systems work harmoniously with our platform through thorough testing and validation. No surprises, just results.

3

Agent Network Access

Hit the ground running with immediate access to a qualified independent agent network.

4

Platform Training and Support

Every stakeholder receives thorough training on the use of our platform, ensuring everyone knows how to leverage our systems for maximum impact.

5

Ongoing optimization

The launch is just the beginning. We regularly review and refine processes to keep you ahead of market changes so you can stay focused on supporting your members with confidence and care.

Ready to Transform Your
Distribution Strategy?

Contact our team today to learn how FirstEnroll's third party administrator services can help expand your market presence and streamline your operations.

Join the growing number of carriers who trust FirstEnroll to optimize their distribution strategy and drive sustainable growth. Let's build a successful partnership together.